Last week, I was part of a facilitation team, hosting a session for 88 people from a large retail organization, with the goal of defining ways to collabaratively achieving their strategic objectives. My role in this team was to visualize the complexity as it evolved from the process. This visualization will be digitalized and be used as a visual portal to the wiki-like web environment in which all the content was structured and delivered.
In the end, I think we were succesful in delivering what we promised. The visualization was spot-on on a content level and visually very appealing and supporting. However, if I were to do it again next week, there is a number of things that I would definately do differently….